UNDER NEW OWNERSHIP — Same team, same services, new brand! We are now SGA Grp
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How to Order

Ordering from SGA Grp is simple. Here is how it works, step by step. If you get stuck anywhere, call or message us and we will walk you through it.

1

Pick your product

We have over 1,000 products, including trophies, plaques, medals, awards, name badges, signs and mugs.

No minimum order. The only exception is custom medals, which have a minimum of 100 pieces.

All productsTrophiesMedals & ribbonsGlass awardsCrystal awardsCoffee mugsPlaque CreatorName Badge CreatorMetal Sign Creator

Not sure what to choose? Call or message us and we will find something to fit your budget.

2

Add your engraving text

  • Our free engraving is included on every product, and the price you see already includes it.
  • Add your names, titles and dates on the product page.
  • Please check your spelling twice. We engrave exactly what you send us.
  • Setup and engraving of one logo per item is free, as long as the file is engraving-ready.
3

Send your artwork

Upload your artwork with your order.

  • Accepted files: .jpg, .png, .tif, .ai and .cdr, at 300 DPI or higher.
  • Logos on glass or acrylic need to be black and white.
  • If your file needs some work, we will help, and we will tell you about any fee before we start.
  • Reordering? Give us the old order number, the date or your organization's name, and we will use the artwork we have on file.
4

Pay at checkout

Website orders are paid at checkout, before we create your artwork and start production. If you would like to request payment terms, simply reach out to us.

5

Approve your proof

  • We email you a PDF proof. Nothing is produced until you approve it.
  • If you want changes, we will send you a new proof.
  • Once you approve, your order goes to production.
  • Please see our refund policy.
6

Production and rush

Regular turnaround is 5 to 10 business days after proof approval, plus shipping.

Need it faster? Email sales@sgagrp.com or call us before you order, and we will see what we can do.

  • Rush within 3 business days: $45
  • Rush within 10 business days: $25

Custom die-cast medals take 5 to 8 weeks. Learn more about custom die-cast medals.

7

Pickup or shipping

Pickup is free, and we email you when your order is ready.

Bells Corners, Ottawa

18 Northside Rd, Ottawa, ON K2H 5Z3
Mon to Fri 10 to 4, Sat 10 to 2
613-820-5888

Cornwall

3050 Pitt St, Cornwall, ON K6K 1B1
Mon to Fri 10 to 2, closed weekends
(613) 938-6444

Canada-wide shipping: we ship across Canada with Canada Post, with tracking. The shipping cost is shown at checkout. For more, see our production and shipping details.

  • Ontario and Quebec: 2 to 5 business days
  • Other provinces: 3 to 7 business days
  • Territories: 8 to 15 business days

We can't ship to the U.S. right now because of the tariffs.

Engrave items you already own

We can engrave plates for your annual trophies and plaques, even ones you bought somewhere else. Please call ahead so we can get you sorted.

Bulk orders and special requests

We are happy to help with the following. Please contact us with what you need, how many and when.

  • Volume discounts
  • Large name badge lists
  • Custom medals (100-piece minimum)
  • Signs bigger than 12 x 24 inches
  • Fundraising stores

Use our Contact Us form and tell us what you need, how many, and when you need them.

Questions? Call 613-820-5888.

We are glad to help. You can also check our FAQs.

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